Responsible Gaming at 6zz – Play Safe, Stay in Control

Responsible gaming is at the core of how 6zz operates. We believe that betting and gaming should be an enjoyable pastime — something you do for fun, within a budget you're comfortable with, and without it affecting other parts of your life. When gaming stops being fun and starts causing stress, financial pressure, or relationship problems, that's when it becomes a problem.

6zz provides a range of tools to help every player stay in control of their gaming activity. These tools are available to all registered players at no cost, and most can be activated instantly through your account settings or by contacting the 6zz support team. You don't need to be in crisis to use them — many players use deposit limits and session reminders simply as a way to keep their gaming organised and within budget.

This page covers everything you need to know about responsible gaming on 6zz: the tools available, how to recognise problem gambling, how to self-exclude, and how to get support if you need it.

Responsible gaming means making informed, conscious choices about how you gamble. It means setting a budget before you start, treating any losses as the cost of entertainment rather than money you need to win back, and stopping when you've reached your limit — not when you've run out of money.

At 6zz, responsible gaming is not just a legal requirement — it's something we genuinely care about. The platform is designed to make it easy for players to set limits, take breaks, and access support. We monitor account activity for signs of problem gambling and may reach out to players whose behaviour suggests they could benefit from support.

Gambling is a form of entertainment. Like going to the cinema or eating out, it costs money and the outcome is not guaranteed. The difference with gambling is that it can feel like you're close to winning, which makes it easy to keep going longer than you planned. Understanding this is the first step to gambling responsibly on 6zz.

6zz gives every registered player access to the following responsible gaming tools. You can activate or adjust most of these directly in your account settings. If you need help setting up any tool, contact the 6zz support team via live chat — available 24/7 in both Bengali and English.

Problem gambling doesn't always look the way people expect. It rarely starts with someone losing everything overnight. More often, it creeps in gradually — a few extra bets here, chasing a loss there, until gambling starts taking up more time, money, and mental energy than it should.

Here are some of the most common warning signs that gambling may be becoming a problem:

• Spending more money on gambling than you planned or can afford.
• Chasing losses — placing more bets to try to win back money you've already lost.
• Gambling with money that was meant for rent, food, bills, or other essentials.
• Feeling anxious, irritable, or restless when you're not gambling.
• Lying to family or friends about how much time or money you spend on gambling.
• Borrowing money or selling possessions to fund gambling.
• Neglecting work, studies, or family responsibilities because of gambling.
• Feeling like you need to gamble with larger amounts to get the same level of excitement.
• Trying to cut back on gambling but finding it difficult or impossible.
• Gambling as a way to escape stress, anxiety, or other problems in your life.

If any of these sound familiar, it doesn't mean you have a serious problem — but it does mean it's worth taking a closer look at your gambling habits. The self-check quiz below is a good starting point.

Answer the questions below honestly. This is not a clinical assessment — it's a quick way to check in with yourself about your gambling habits. Tick any statements that apply to you over the past 30 days.

Self-exclusion is the most powerful responsible gaming tool available on 6zz. When you self-exclude, your account is closed immediately and you are blocked from accessing the platform for the duration of your chosen exclusion period. Self-exclusion periods start at 6 months and can be set for 1 year, 2 years, 5 years, or permanently.

Here's how to self-exclude from 6zz:

• 1

  Contact 6zz Support

  Reach out to the 6zz support team via live chat (available 24/7 in Bengali and English) or by emailing [email protected]. Tell the support agent that you want to self-exclude.

• 2

  Choose Your Exclusion Period

  Tell the support agent how long you want to self-exclude for. Options are 6 months, 1 year, 2 years, 5 years, or permanent. If you're unsure, the support team can help you decide.

• 3

  Account Closed Immediately

  Your 6zz account will be closed as soon as the self-exclusion is confirmed. Any balance remaining in your account will be returned to your registered payment method (bKash or Nagad).

• 4

  Marketing Stopped

  6zz will immediately stop sending you any promotional messages, bonus offers, or marketing communications for the duration of your self-exclusion period.

• 5

  Returning After Exclusion

  When your self-exclusion period ends, you can contact 6zz support to request account reinstatement. There is a mandatory 24-hour reflection period before any account is reinstated after self-exclusion.

6zz is strictly an 18+ platform. No person under the age of 18 is permitted to register, deposit, or place bets on 6zz under any circumstances. Age verification is carried out as part of the registration and KYC process, and any account found to belong to a minor will be closed immediately with all funds returned.

If you share a device with younger family members, we strongly recommend taking the following steps to prevent underage access to the 6zz platform:

• Never save your 6zz login credentials on a shared device.
• Always log out of your 6zz account when you're done playing.
• Use a device PIN or password that younger family members don't know.
• Consider using parental control software on shared devices to block access to gambling websites.
• Talk to your children about online gambling and why it is only for adults.

If you suspect that a minor has accessed the 6zz platform using your account or any other account, contact the 6zz support team immediately at [email protected].

Whether you're a casual player who bets on cricket a few times a week or someone who plays live casino games regularly, these practical tips will help you keep your gambling enjoyable and under control on 6zz:

• Set a budget before you start. Decide how much you're comfortable spending before you open the 6zz app. Treat it like a night out — once the budget is gone, the session is over.
• Never chase losses. If you've had a bad session, the worst thing you can do is keep betting to try to win it back. Losses are part of gambling — accept them and walk away.
• Don't gamble when you're upset or stressed. Gambling when you're emotional leads to poor decisions and often bigger losses. If you've had a rough day, it's better to skip the session.
• Take regular breaks. Use the session time limit tool on 6zz to remind yourself to step away. Even a 10-minute break can help you make clearer decisions.
• Keep gambling separate from your finances. Never use money earmarked for rent, bills, food, or savings to fund gambling. Only gamble with money you can genuinely afford to lose.
• Balance gambling with other activities. If gambling is the main thing you do for entertainment, that's a sign it may be taking up too much space in your life. Make sure you have other hobbies and social activities.
• Be honest with yourself. If you find yourself making excuses for your gambling, hiding it from people you trust, or feeling guilty after sessions, take those feelings seriously.
• Use the 6zz tools. Deposit limits, session limits, and cool-off periods are there for a reason. Using them doesn't mean you have a problem — it means you're being smart about how you play.

If you're concerned about your gambling — or about someone else's — the most important thing is to talk to someone. You don't have to be in crisis to reach out. Getting support early makes a real difference.

The 6zz support team is available 24/7 and can help you activate any responsible gaming tool on your account, including deposit limits, cool-off periods, and self-exclusion. Our support agents are trained to handle these conversations with care and without judgement.

• Live Chat: The fastest way to reach 6zz support — available directly within the platform, 24 hours a day, 7 days a week, in Bengali and English.
• Email: [email protected] — for non-urgent queries or if you prefer to write things down.
• FAQ: Visit the 6zz FAQ page for answers to common questions about responsible gaming tools and account management.